Insiders Program Terms & Conditions

OXO International Ltd.'s ("OXO") Insiders Program offers invited customers ("OXO Insiders Program Members") access to certain products listed on a dedicated website ("insiders.OXO.com") at no cost in order to encourage customer reviews on https://www.OXO.com/ and OXO affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("OXO Insiders Program Products"). Your participation in OXO's Insiders Program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The OXO Insiders Program is operated by OXO. Employees of OXO or its affiliates are not eligible to participate in the OXO Insiders Program.

These Terms and Conditions incorporate by reference OXO's Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time at OXO's sole discretion. To the extent of any conflict between these Terms and Conditions, the OXO Terms of Use, the CRR Service Terms and Conditions, and OXO's Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the OXO Insiders Program.

Products provided to participants in the OXO Insiders Program ("OXO Insiders Program Products") may be provided by a third-party ("Supplier Products") or manufactured specifically on behalf of OXO or its affiliates ("OXO Products").

You acknowledge and agree that all OXO Insiders Program Products are:

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" basis. OXO makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. OXO will only deliver OXO Insiders Program Products selected by you to the delivery address associated with your OXO Insiders Program Member Account provided by you when signing up for the OXO Insiders Program. Your ongoing right to participate in the OXO Insiders Program and your eligibility to receive OXO Insiders Program Products is at OXO's sole discretion.

In consideration of the opportunity to participate in the OXO Insiders Program, you agree that you will:

  • Take all necessary steps to ensure that any non-public information made available to you in relation to any OXO Insiders Program Products or the OXO Insiders Program is kept confidential and use such information only for the purposes of your participation in the OXO Insiders Program;
  • Personally write and submit honest and personal reviews of OXO Insiders Program Products for future display on https://www.OXO.com/ and OXO affiliated websites and not review any product where you have a conflict of interest due to any relationship you have with the product manufacturer or otherwise;
  • Not sell, exchange, return for money or give possession of any OXO Insiders Program Product to any other person, or delegate to anyone else the opportunity to write or submit a OXO Insiders Program product review;
  • Not submit any reviews of a OXO Insiders Program Product to any other online or offline channel that advertises or offers the OXO Insiders Program Product for sale except in the form of a link to a website operated by OXO or its affiliates;
  • Comply with the Federal Trade Commission's (FTC) updated Endorsement & Testimonial Guidelines. These provide a basis for disclosure of relationships between advertisers and endorsers. The FTC guidelines, inter alia, require that you:
    1. Clearly and conspicuously disclose within each of your reviews that you received product and/or compensation from OXO. This can be as simple as stating "OXO gave me this product sample..." or "I am working with the people at OXO and they sent me this product sample..."
    2. Speak from your honest, personal experience.
    3. If you discuss specific product claims of benefits, you must first consult with OXO to ensure that you are making only claims consistent with OXO's approved materials.
  • For more information on the FTC's Endorsement Guidelines, please visit: https://www.ftc.gov/tips-advice/business-center/guidance/ftcs-endorsement-guides-what-people-are-asking and https://www.ftc.gov/sites/default/files/attachments/press-releases/ftc-publishes-final-guides-governing-endorsements-testimonials/091005revisedendorsementguides.pdf

As stated above, OXO's Privacy Policy also applies to your participation in the OXO Insiders Program and describes our practices regarding collection and use of personal information, including potentially sharing your name and mailing address with suppliers for the purposes of shipping OXO Insiders Program Products to you.

Revisions and Continued Use

OXO reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on Sampling.OXO.com, at any time and at OXO's sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on Sampling.OXO.com or on your OXO Insiders Program Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN OXO'S OXO INSIDERS PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN OXO'S OXO INSIDERS PROGRAM AND IMMEDIATELY NOTIFY OXO OF THIS AT samplingsupport@bazaarvoice.com.