Insiders Program Terms & Conditions

OXO International Ltd.'s ("OXO") OXO Insiders Program offers invited customers ("OXO Insiders Program Members") access to certain products listed on a dedicated website ("insiders.oxo.com") at no cost in order to encourage independent customer reviews on oxo.com and OXO affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("OXO Insiders Program Products"). Your participation in OXO's OXO Insiders Program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The OXO Insiders Program is operated by OXO and Bazaarvoice. Employees of OXO or its affiliates are not eligible to participate in the OXO Insiders Program.

These Terms and Conditions incorporate OXO's Privacy Policy, Bazaarvoice's Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time. Any personal information you share is subject to OXO's Privacy Policy and Bazaarvoice's Privacy Policy. All terms and conditions governing your use of oxo.com (the "OXO Terms of Use") and the CRR Service also apply to all OXO Insiders Program-related communications and to your participation in the OXO Insiders Program, unless otherwise stated. To the extent of any conflict between these Terms and Conditions, the OXO Terms of Use, the CRR Service Terms and Conditions, and OXO's Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the OXO Insiders Program.

Participation in the OXO Insiders Program requires adherence to Bazaarvoice's Authenticity Policy and all submitted content will pass through the Bazaarvoice Authenticity Strategy Management System and may entail a manual or automated evaluation for inauthentic content or actions. Per the policy, content deemed inauthentic, fraudulent or in violation of any of Bazaarvoice's Terms and Conditions will be rejected and removed.

Products provided to participants in the OXO Insiders Program ("OXO Insiders Program Products") may be provided by a third-party ("Supplier Products") or manufactured specifically on behalf of OXO or its affiliates ("OXO Products").

You must be at least eighteen (18) years of age to participate and live within the contiguous United States (excluding Alaska, Hawaii, or Puerto Rico). Shipments to P.O. Boxes are not permitted, so a full street mailing address is required.

You acknowledge and agree that all OXO Insiders Program Products are:

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" first come, first serve basis. Product offers are not guaranteed. OXO makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. OXO will only deliver OXO Insiders Program products selected by you to the delivery address associated with your OXO Insiders Program Member Account at the time a specific offer closes.

In consideration of the opportunity to participate in the OXO Insiders Program, you agree that you will:

  1. Follow the Writing Guidelines and adhere to Bazaarvoice's Authenticity Policy to personally write and submit independent and unbiased reviews on insiders.oxo.com and not review any product where you have a conflict of interest due to any relationship you have with OXO or it's affiliates. Should you fail to submit reviews or if OXO or Bazaarvoice finds your reviews to be inauthentic, fraudulent or in violation of the Authenticity Policy, OXO or Bazaarvoice has the right to deactivate your account with or without notification.
  2. Not sell, exchange / return for money any products received through the OXO Insiders Program. Any violation as determined by OXO will result in account deactivation.
  3. Not give possession of the products to any other person outside of your household or delegate to anyone else the opportunity to write or submit a OXO Insiders Program product review.
  4. Not create or utilize more than one OXO Insiders Program account per person, or operate an account on behalf of someone else. If your account has been previously deactivated by OXO, you cannot create another member account.
  5. Not own or operate more than one (1) OXO Insiders Program member account per household.
  6. Provide true, accurate, complete and current information in your member profile. If you provide false or incomplete information or if OXO has reasonable grounds to suspect information is incorrect, OXO has the right to deactivate your account.
  7. Take all necessary steps to ensure that any non-public information made available to you in relation to any OXO Insiders Program Products or the OXO Insiders Program is kept confidential.
  8. Not use the OXO Insiders Program or any material received as a result of your participation in the OXO Insiders Program for any commercial purpose or for the benefit of any third party, except as otherwise explicitly permitted for you by OXO.
  9. Comply with the Federal Trade Commission's (FTC) updated Endorsement & Testimonial Guidelines. These provide a basis for disclosure of relationships between advertisers and endorsers. The FTC guidelines, inter alia, require that you:
    1. Clearly and conspicuously disclose within each of your reviews that you received product and/or compensation from OXO. This can be as simple as stating "OXO gave me this product sample..." or "I am working with the people at OXO and they sent me this product sample..."
    2. Speak from your honest, personal experience.
    3. If you discuss specific product claims of benefits, you must first consult with OXO to ensure that you are making only claims consistent with OXO's approved materials.

Your ongoing right to participate in the OXO Insiders Program and your eligibility to receive OXO Insiders Program Products is at OXO's and Bazaarvoice's sole discretion. OXO and Bazaarvoice reserve the right to remove your account from the OXO Insiders Program at any time without notice or notification.

Revisions and Continued Use

OXO and Bazaarvoice reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on insiders.oxo.com, at any time and at their sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on insiders.oxo.com or on your OXO Insiders Program Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN OXO'S OXO INSIDERS PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES IN THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN OXO'S OXO INSIDERS PROGRAM AND IMMEDIATELY NOTIFY OXO OF THIS AT SAMPLINGSUPPORT@BAZAARVOICE.COM.